WTL has a call centre that provides a constant ear to customer problems and provide solutions immediately. WTL has arrangement with all the major OEMS for providing support for the most technically complex problem. WTL has set up support centres at all the districts of West Bengal under Private Partnership Program (PPP) that provides services to the customers at the districts immediately.
In neighboring state WTL along with its Partners post engineers at sites that need shorter response time.
The Call Center is operative from 10 AM to 5 PM Monday - Friday.
The Details are given below:
District Sales and Service Centers (DSSC) in the state with private partnership.
Preventive and breakdown maintenance.
WTL today maintains large number of systems across the state e.g. WBSWAN, Commercial Taxes,Treasuries, Land Records, WB Police and Schools.
033- 2337 6688
033- 2576 0444
Districts: Birbhum, Coochbehar, Alipurduar
03482-274022 / 260322
Districts: Nadia, Murshidabad
Districts: 24 Pgs(North), Darjeeling, Jalpaiguri
033-2459 3185/ 8248
Districts: Bankura, Purulia, Dinajpur (N & S)
033- 2213 7434 / 35 / 36
Districts: Midnapur ( East & West )
033- 2412 6982 / 2484
Districts: Howrah, Hoogly, 24 Pgs. (South)
033-2455 4392 / 4710